1) Clean, well-lit and well-organized shopThe repair shop needs to be clean and well organized. This is for safety reasons and to keep the work of the shop flowing easily..
2) Provide a friendly customer waiting area.
3) It has to provide a minimum 12-month, 12,000-mile warranty on all repairs.
4) It has to use high-quality original equipment like parts that are equal to or
better than the original parts installed on the vehicle when it was built.
5) The staff needs to have proper and continued training on the latest
technologies used in today’s computerized vehicles.
6) They must have the proper tools to accurately diagnose a vehicle’s
problems, giving a customer an accurate estimate on the repairs needed.
7) Have the proper service manuals be it hard copy or electronic that cover
the types of vehicle the shop works on.
8) In addition to all this, they must understand that the customer is the
number one priority. Without the customer their stores wouldn’t exist.
Customer service should be the most important part of their business.
9) They need to have a good reputation for sound business practices, must
have no complaints with the Bureau of Automotive Repair (BAR) of
California, and must follow all BAR guidelines.
10) They also need to have a clean slate with Better Business Bureau (BBB).
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Advertising Disclaimer
All the shops listed on LAAutoReferral.com pay a flat monthly fee to advertise.
No matter how much business they get from being listed, they are still charged the same amount.
They are here on their merit, and recommendations. LAAutoReferral.com is not affiliated with any business listed. It has no ownership interest in any business advertised. LA Auto Referral, Inc. is not responsible for anything that might happen while having a vehicle repaired in one of its listed shops. Each business listed with LAAutoReferral.com is independently owned and operated.
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